1. Non-Refundable Items and Services

• Astrological Products: Custom items such as birth charts, gemstones, or yantras are non-refundable due to their personalized nature.
• Ritual and Religious Products: Once shipped, these items are considered non-returnable and non-refundable as they are specific to religious purposes.
• Consultation Services: Fees for consultation services are non-refundable once the session is confirmed and scheduled.

2. Limited Refunds
Refunds will only be issued in the following situations:

• Duplicate payments for the same product or service.
• Technical issues verified by our support team that prevent access to purchased services.

3. Refund Request Process

Refund eligibility will be assessed within 7 working days. Approved refunds will be processed within 14 working days to the original payment method.

Email support@kundalicard.com with your payment details and a clear explanation of your refund request.