Privacy Policy

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Introduction

This website, the associated mobile application (app), and the services and information provided through this website and mobile app (“Platform”) are owned by Shiwalay Digital Private Limited and/or our affiliates (“Shiwalay Digital”). We (Shiwalay Digital and our affiliates) respect your privacy and are committed to protecting it. This privacy policy (“Privacy Policy”) outlines our commitment to safeguarding your privacy through the compliance with this policy. It describes:

(A) Shiwalay Digital’s practices and policies;
(B) The information collected by us during your use of our platform and its types;
(C) The methods and purposes for using and disclosing the information collected through our platform;
(D) The security methods and procedures for protecting the privacy of your information.

This Privacy Policy forms an electronic contract under the Information Technology Act, 2000 (IT Act), its rules, and the various laws and regulations related to electronic documents/records as amended by the IT Act. This Privacy Policy does not require any physical, electronic, or digital signatures and is a legally binding document between you and Shiwalay Digital.

By accessing or using this platform, you agree to the terms and procedures described in this Privacy Policy. You explicitly consent to the disclosure and use of your information (as defined below) as per this Privacy Policy. If you do not agree with this Privacy Policy or the terms described below, you should immediately stop using this platform. Since this Privacy Policy may be updated from time to time as the information and content on the platform evolves and matures, we encourage you to review this Privacy Policy regularly.

Definitions

“Account”: Refers to the password-protected member registration created by users to access and use the platform.
“Non-Personal Identification Information”: Refers to any non-personal information collected during your access/use of the platform, such as, but not limited to, the browser name, the type of computer, and technical information about your connection to the platform, such as the operating system, Internet service providers, and other similar information.
“Personal Identification Information”: Refers to information or an opinion (including forming part of a database), whether true or not, and recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. This information includes, but is not limited to, details provided when you visit our platform, register, apply for a position, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our platform. This may include name, email address, phone number, residential address, etc. You may also visit our platform anonymously. Shiwalay Digital will collect personal identification information from users only if they voluntarily submit such information to us.
“Sensitive Personal Data or Information” (SPDI): Includes information relating to (i) passwords; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iii) physical and mental health conditions; (iv) sexual orientation; (v) health conditions or medical history; (vi) biometric information; (vii) any detail relating to the above items provided to a body corporate for providing services; and (viii) any information received under the above items by a body corporate for processing, stored, or processed under lawful contract or otherwise. For this Privacy Policy, non-personal identification information, personal identification information, and SPDI will be collectively referred to as “Information”.
“Third Party”: Refers to any person or entity other than you or us.

Privacy and Information We Collect

We are committed to protecting the privacy of your personal information. We support your right to control the dissemination and use of your personal data, which describes your personal preferences or life experiences. We are bound by the privacy principles set out in the IT Act and other applicable regulations (“Privacy Laws”) regarding the management of information of Indian citizens and permanent residents. We will collect information through this platform and use, disclose, and store that information in accordance with Privacy Laws and this Privacy Policy.

The information we collect depends on your use of the platform. Broadly speaking, the information we may collect can be categorized as follows:

(i) Personal Identification Information you provide to us: We receive and store any information you enter on our platform. This can include a wide range of information. For example, when you create an account on the platform, we will collect your name, email ID, phone number, residential address, eligibility, and marital status. In some cases, we may need information related to your gender, age, education, family history, and other relevant details.
(ii) From Third Party Sites: You can register for our account using your existing Facebook, Gmail, or similar third-party account and login credentials (your “Third-Party Account”). As part of the platform’s functionality, you can link your account with a third-party site account by: (i) providing us with your third-party site account login information through the platform; or (ii) allowing us to access your third-party site account as permitted under the applicable terms and conditions that govern your use of each third-party site account. If you decide to register by logging into a third-party site account via our platform, we will obtain the information you provide to the selected third-party site service provider (such as your “real” name, email address, profile picture, names of friends, names of groups to which you belong, other information you make publicly available to the selected third-party site service provider, and/or other information you authorize the third-party site service provider to provide). Based on your selected third-party site account and your privacy settings in such accounts, you understand that by accessing your third-party site account, we will receive, make available, and store the information as applicable and permitted to make it available through your account on the platform.
(iii) Non-Personal Identification Information Collected from Your Use: We may automatically collect certain information about your behavior on the platform. For example, we may record the areas of the platform you visit and your IP address from which you accessed the platform. This enables us to identify the most popular areas of the platform and tailor it accordingly.
(iv) Non-Personal Identification Information Collected through “Cookies”: The platform uses a feature of internet web browsers called “cookies”, which are small pieces of information stored by your browser on your computer’s hard drive. Cookies allow your browser to remember some specific information about your use of the platform and help make your use of the platform easier by storing your preferences. Whenever you visit our platform, we check your browser for the presence of our cookies to understand your previous visits and preferences. If you do not wish to receive cookies, you can adjust your internet browser to reject cookies or notify you when cookies are used. However, if you disable cookies or refuse to accept a cookie being used, the platform may not function properly. We strongly recommend keeping cookies enabled.
(v) SPDI: You may be asked to disclose/confirm certain SPDI, including details about your health condition or medical history, for the purpose of providing services on the platform. The type of information collected will vary based on your participation on the platform. Shiwalay Digital is committed to protecting your information by adhering to appropriate security plans and procedures. You consent to the disclosure of your SPDI to Shiwalay Digital’s employees and third parties necessary for the performance of their tasks as per the platform.

Use and Disclosure of Your Information

The information collected from the platform is used to operate the platform, improve the services provided on the platform, and enhance your experience.

We ensure that we only collect the information deemed necessary for recording and supporting your access to the platform and providing you with the services available on the platform. We do not disclose your information to third parties, except:

(i) To Our Employees, Contractors, and Agents: From time to time, we engage or hire other companies and individuals to perform functions on our behalf. These third parties have access to only the information necessary to perform their tasks and are not permitted to use it for any other purposes. The protection of your information is ensured to the same level by these third parties as under this Privacy Policy.
(ii) Where Required by Law: In certain circumstances, we may be required to disclose your information as mandated by law, for example to law enforcement agencies.
(iii) With Your Consent: Apart from the above, we may provide you with notice (which could be via email) of our intent to disclose information to third parties, giving you the opportunity to opt-out of such sharing.

Security

We strive to ensure the security, integrity, and privacy of your information and to protect it from unauthorized access or unauthorized alteration, disclosure, or destruction. We comply with appropriate physical, electronic, and managerial procedures to prevent unauthorized access and ensure data security.

However, we cannot guarantee complete security as no method of data protection and transmission is entirely secure. We are not responsible for any breach of security or actions of any third parties that receive your information. Despite anything contained in this Privacy Policy or elsewhere, we are not liable for any loss, damage, or misuse of your information if such loss, damage, or misuse is attributable to any event beyond our control.

An important aspect of protecting your information is your password security system. You must keep your account login credentials secure and ensure they are not shared with any third party. While we take maximum care to ensure your information’s security, ultimately, you are responsible for maintaining the confidentiality of your account login credentials. Please notify us immediately if you believe your password has been compromised or if you become aware of any unauthorized use of your account or other security breaches.