1. Subscription Cancellation
- Users can cancel their subscription at any time through the App or the respective app store (Google Play Store/Apple App Store) before the renewal date.
- Cancellation prevents auto-renewal but does not provide a refund for the remaining subscription period.
2. Products and Services Cancellation
- Astrological and Ritual Products: Once an order is placed, cancellations are not allowed due to the personalized and spiritual nature of these items.
- Consultation Services: Cancellation is not permitted for scheduled consultations. Rescheduling requests must be made at least 48 hours before the session, subject to astrologer availability.
3. Effect of Cancellation
- For subscriptions, premium features remain accessible until the end of the current billing cycle. After cancellation, only free features will be available.
- Product or service cancellation requests will not be processed unless they meet refund eligibility criteria under our Refund Policy.
4. How to Cancel
For assistance, email support@kundalicard.com.
For subscriptions: Open the App Store or Play Store on your device. Navigate to “Settings,” select “Subscriptions,” and choose “Cancel .”